We all love getting great reviews.
But let’s be honest — sometimes it’s awkward to ask.
You forget. Or it feels a little self-conscious to bring it up, even with a happy customer.
So here’s how to make it easier and more consistent.
First, of course — do a good job.
Happy customers are the only ones who leave good reviews.
Second — track how often you ask.
The more times you ask for a review, the more reviews you’ll get.
It’s that simple.
Keep a little tally.
Have someone on your team report it each week.
“How many times did we ask for a review this week?”
Build it into your process.
And don’t worry — customers get it.
They probably looked at your reviews before they chose you.
So when the job’s done, just say:
“Hey, if you found this helpful, it’d really help me reach more good people like you if you left me a review on Google.”
That’s it.
Bonus tip: send them a direct link.
Go to Google.
Type in your business name.
When your listing shows up on the right side, copy the URL from your browser bar.
That link takes them straight to your business page.
When they click it, they’ll see the “Leave a Review” button right there.
Make it easy, and they’re far more likely to do it.
And don’t be afraid to follow up.
Lots of people mean to leave a review, but get busy and forget.
You’re not being pushy — you’re just reminding them to do something they already agreed to.
And if someone says no, or hesitates?
That’s a great time to gently ask why.
You might catch a service issue before it becomes a bigger problem.
Most people are happy to help.
They just need to be asked — and sometimes reminded.
By the way, I’ve been working on a new system called Social Publicity.
It’s designed to help local businesses stay visible, build trust, and keep a steady flow of new customers coming in.
Visit TheCustomerFactory.com/socialpublicity—to learn more about social publicity.
